Department of Digitalization

bedigi

Department of Digitalization

Ben
Eaton
Associate professor


Room: HOW/60-3.13
E-mail: be.digi@cbs.dk
beneaton
Presentation

Ben Eaton is an Associate Professor at the Department of Digitalization, Copenhagen Business School in Denmark. He is also and a visiting associate professor at the Department of Technology, Kristiania University College in Oslo, Norway. HeÌýhas aÌýPhD inÌýInformationÌýSystemsÌýfrom theÌýLondonÌý SchoolÌýÌýofÌý EconomicsÌýÌýandÌý PoliticalÌý Science and an MBA from INSEAD. Before entering academia, he had 15 years management experience working within large telecommunications companies and small internet start-ups in a variety of roles concerning the innovation of digital products and services. Consequently, his research specialization concerns howÌýorganizationsÌýcan establish environments for the successful innovation of digital services to sustain their businesses using digital platforms. His research has a practical focus and has consequently been sponsored byÌýorganizationsÌýsuch as Telenor AS, and industry consortiums such as the Mobile Virtual Centre of Excellence (MobileVCE.com). His research has been published in highly regarded journals such as MIS Quarterly, MISQ Executive, the Journal of Strategic Information Systems, Information SystemsÌýJournalÌýand the Journal of IT. Finally,Ìýhis PhD thesis, concerning Apple's model of platform innovation, won the prestigious ACM SIGMIS doctoral dissertation competition in 2013.

Primary research areas
  • Innovation and Management of Digital Platforms and Platform Services
  • Innovation and Management of Digital Infrastructures
  • Innovation and Management of IoT
  • National Systems for Electronic Identity
  • Qualitative Approaches to Collecting and Analyzing Online Data
Social media
Link to this homepage
www.cbs.dk/en/staff/bedigi
Courses
casino 168 Flexible MBA:
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Cand.Merc.(IT):
  • Innovation in a Digital World
  • Internet of Things
E-Business:
  • Strategic and Tactical Tools in E-Business
Supervision
  • Platform innovation and the management of the Internet of Things
Other teaching activities

Office Hours:
Mondays 13:00-15:00

Selected publications
  • Bonina, C., Koskinen,K., Eaton, B., & Gawer, A. (2021). Digital platforms for development: Foundations and research agenda. Information Systems Journal.
  • Medaglia, R., Eaton, B., Hedman, J., & Whitley, E. A. (2021). Mechanisms of power inscription into IT governance: Lessons from two national digital identity systems. Information Systems Journal.
  • Bonina, C., & Eaton, B. (2020). Cultivating open government data platform ecosystems through governance: Lessons from Buenos Aires, Mexico City and Montevideo. Government Information Quarterly, 37(3)
  • Eaton, B., Hedman, J. and Medaglia, R. (2017). Three Different Ways to Skin a Cat: Financialization in the Emergence of National e-ID solutions. Journal of Information technology, pp. 1-14.
  • Eaton, B., Elaluf-Calderwood, S., Sorensen, C., & Yoo, Y. (2015). Distributed Tuning of Boundary Resources: The Case of Apple's iOS Service System. Management information Systems Quarterly, 39(1), 217-243.
Publications sorted by:
2024
Ben Eaton; Stefan Henningsson; Jonas Hedman; Maximilian Schneider; Benny Boye Johansen / : A Comprehensive Reflection Guide.
Frederiksberg : Copenhagen Business School, casino 168 2024, 12 p.
Report
2023
Stefan Henningsson; Ben Eaton / : The Mediating Role of Modular Architecture.
In: Journal of Information Technology, Vol. 38, No. 2, 6.2023, p. 126-143
Journal article > peer review
2022
Rony Medaglia; Ben Eaton; Jonas Hedman; Edgar A. Whitley / : Lessons from Two National Digital Identity Systems.
In: Information Systems Journal, Vol. 32, No. 2, 3.2022, p. 242-277
Journal article > peer review
2021
Joan Rodon Modol; Ben Eaton / : The Formation of a Core-periphery Structure.
In: Journal of Information Technology, Vol. 36, No. 4, 12.2021, p. 342-364
Journal article > peer review
Carla Bonina; Kari Koskinen; Ben Eaton; Annabelle Gawer / : Foundations and Research Agenda.
In: Information Systems Journal, Vol. 31, No. 6, 11.2021, p. 869-902
Journal article > peer review
2020
Carla Bonina; Ben Eaton / : Lessons from Buenos Aires, Mexico City and Montevideo.
In: Government Information Quarterly, Vol. 37, No. 3, 7.2020
Journal article > peer review
Kimmo Karhu; Robin Gustafsson; Ben Eaton; Ola Henfridsson; Carsten Sørensen /
In: MIS Quarterly Executive, Vol. 19, No. 2, 6.2020, p. 105-120
Journal article > peer review
2019
Kari Koskinen; Carla Bonina; Ben Eaton / : Foundations and Research Agenda.
In: Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D: Proceedings of ICT4D 2019. Part I. . ed. /Petter Nielsen; Honest Christopher Kimaro. Cham : Springer 2019, p. 319-330
Article in proceedings > peer review
2018
Ben Eaton; Jonas Hedman; Rony Medaglia / : Financialization in the Emergence of National e-ID Solutions.
In: Journal of Information Technology, Vol. 33, No. 1, 3.2018, p. 70–83
Journal article > peer review
2017
Rony Medaglia; Jonas Hedman; Ben Eaton / : The Case of NemID in Denmark.
In: Proceedings of the 50th Hawaii International Conference on System Sciences, HICSS 2017. ed. /Tung X. Bui; Ralph Sprague. Honolulu : Hawaii International Conference on System Sciences (HICSS) 2017, p. 2782-2791 (Proceedings of the Annual Hawaii International Conference on System Sciences)
Article in proceedings > peer review
More results... (total 21 results)
Outside activities

2020-2024:

  • External Associate Professor (20% position), Høyskolen Kristiania, Oslo, Norway

Ìý

2019:

  • Consultant at Surrey Innovations Ltd., UK